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Shipping Policy

Estimated delivery time may vary depending on the shipping destination.

Delivery times may be affected by the global situation surrounding COVID-19. Please visit the USPS website (for orders within the United States) or Canada Post website (for orders within Canada) for up-to-date information on shipping policies during this time.

We do not offer express or expedited shipping options.

When your order is processed, we will send you an order confirmation email.

When your order is shipped, we will send you a shipping confirmation email including a tracking number for your shipment.

Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm PST. Orders received on Saturday and Sunday will be processed on the next business day.


We do not currently offer shipping to locations outside of Canada and the United States.

If you are located outside of Canada and the United States, please contact and we would be happy to provide you with information about Essential Skin Care products and services in your location.

6% of profits are donated to The A21 Campaign.